This is a very committed and personal service. We had our carpets cleaned by Heaven's Best on several occasions during the past few years and consistently the service has been prompt, punctual and impeccable. Every time the carpets looked fresher and revived and stains looked quite imperceptible. The very last was for a rental property and we had a hard time arranging the right time with the tenants and a couple of times we had to change the appointment ,one with only a few days notice; and each time, Dan was willing to be accommodating and reschedule without any cost or hassle whatsoever. This one time the carpets were at their worst. After cleaned and dried we noticed some of the stains still remained and perhaps more could have been done. With the previous very personal business relationship established we felt confident to call Dan to explain our areas of concern and Dan not only was willing to listen but acted in a promptly manner offering to come back and try once again with a different concentration of products to target the potential ph of the particular unknown cause of the stain. I must say that this positive attitude and response to feedback is hard to come across and it is the reason we have found Heaven's Best to be exceptional at what they do!
Friendly professional great service Will definitely recommend
Called to say they would be a little delayed, but arrived sooner than they had said. Nice. The staff were very pleasant and easy to talk to. Advised that noise would be loud before they started working so to be prepared for it as they would be using headphones. They worked well, fast and advised that the couch may take a little longer to dry than expected as it was very dirty. Would definitely recommend them.
Awesome job, awesome employees, awesome customer service! Always above and beyond my expectations. Thanks for all you do to go the extra mile!
Couch and chair were cleaned Chair still had slight odour They came back and cleaned the chair again with no questions Awesome service Highly recommended
Dorothy and John ★★★★★★★★★★★★★★★
So impressed !!! We had been using another company for several years and just thought to try another. What a difference. We just keep staring at our carpets, stairs and furniture. AMAZING. The team was great. and personable. We highly recommend this company to anyone. THANK YOU.
I wanted to extend a great big thanks to Dan @ heavens best. I was so pleased with how clean and fluffy my carpet turned out. I had so many people comment on how soft they felt after cleaning. I have never received customer service before like I received from Dan. Because we were doing a move in; I really wanted the carpets done before the furniture moved in and were waiting on keys and wasn't really sure what time we would get them. Dan was amazing and worked on our schedule and was at the house within a 1/2 hour of move in. By the time the trucks arrived with the furniture; the carpet was cleaned, Dan was packed up and gone; and the carpets were already dry. It couldn't of worked out better. Thank you Dan and Heavens Best your service is amazing.
Was very impressed with everything about the service. Dan did an amazing job on 4 large area carpets and they never looked better. Very prompt and courteous service.
As always Dan, the carpets and furniture look great. We appreciate the work that you and Matthew did for us.
Highly recommend. Did a great job!
Excellent results,excellent service! Dan and Matt arrived earlier than planned which was great and completed the cleaning in record time. My carpet looks new and fresh and the tomato stain is gone!! So pleased with the work. Do not hesitate to book Heaven's Best Orangeville.
Nancy and Grant ★★★★★★★★★★★★★★★
Luckily we had already done business with Dan when we needed some carpets cleaned recently. He was the only one that returned our call after leaving messages with numerous local carpet cleaning companies. We were impressed with his professionalism from beginning to end. We recently had a red wine spill on a brand new carpet and Dan answered the phone on a Sunday evening, talked my wife through what to do immediately and was there the next day to deal with our carpet "Emergency". This kind of service is unheard of today. We can't say enough good things about how Dan does business. Thanks Dan
Dan & Scott did a great job. Our carpets are over 25 years old and I never thought I'd see or feel the pile again! With three cats in the house, the carpets were marked and ready to be replaced...or so I thought. Dan & Scott have given our carpets new life. Very courteous, thorough and tidy service. They really know what they are doing. The carpets were ready to walk on in an hour - what a bonus! Thank you.
My carpets look amazing and they dried in less than an hour, I also had my chesterfield cleaned and it looks great. They showed up on time they were also polite and professional. They were recommended to me by my nephew and I am glad he did. I didn't think my carpets could ever look this good again. Great job Thanks
These guys made a badly soiled entrance stairway carpet look like new in less than an hour. Thank you!
Excellent carpet cleaner no wicking when it dried , very professional clean polite very satisfied.
"Just wanted to say a huge Thank you to both Dan and Scott, who just today came and cleaned our carpets. After a major renovation in our house it was the final touch we needed to make it complete."
Very professional! Excellent Service, I will call again.
Ron, Pat, Kelly and Rob ★★★★★★★★★★★★★★★
It became our good fortune when my daughter, whom had tried to contact an acquaintance in the carpet cleaning service was unable to. That's how we were able to find Dan Doolan the franchise owner of Heaven's Best Organic carpet & upholstery cleaning and believe me when I say "what a blessing". Dan and his brother-in -law (Scott) who by the way is training with Dan in an effort to open his own franchise in Burlington-Oakville area, after we found and called them out of the phone book came to our house, explained how their cleaning system worked and that it was organic (children & pet friendly) and dry in one hour. Dan and Scott got right to work on our carpets which had seen three years of children food and juice spill's, coffee spill's from previous tenants and just a lot of wear and tear. After a couple of hour's they had finished everything we had requested they do and it was already looking much better than two hour's previous. I couldn't believe my eye's what a difference. They left and Dan said that if we were unhappy with any area's he had cleaned to call him and he would be back to make things right (if possible, some carpets are just worn out). That night we noticed a few marks that had not quite come out and my daughter called Dan, he told her he would be around to see us the next afternoon, which he did at exactly 3:30 p.m. He and Scott both arrived back to check out the area's in question. 20 minutes later and the job completed to our total satisfaction, they left. I wish to say that if all business owners cared for their customers satisfaction and were as professional and friendly as Dan and Scott are, people would not have to be so paranoid about who they hire for services they need. Thanks to Heaven's Best, to Dan and Scott and I will highly recommend them to all person's I know and other people I come in contact with that may require their services.. " "GREAT JOB"
I just wanted to thank you for a great job on our carpets, you really do a superb job I must say. My mother was also very pleased with her couch and she as well commented on your professionalism as I did last time. So thank you again !
Fantastic every time !
First off, they were exactly on time...yay! That was awesome. Scott and Cory were very pleasant and respectful of our belongings. We made some last minute requests and they were very accommodating. They did an excellent job and we very much appreciated that Scott was able to get a nasty grease stain off of our beige carpet. We highly recommend them and will certainly use them again.
"My husband and I debated wither or not clean the couch or just take it to the dump it was the filthy! Dan from Heaven's Best came in and cleaned the couch, wow I have a new couch again and they saved hundreds of dollars because now I no longer have to buy a new sofa. I could not believe how clean my couch looked!!"
The Smiths ★★★★★★★★★★★★★★★
I just wanted to let you know that we were very pleased with the carpet cleaning your team did on our stairs, hallway and area rug. We were thinking of getting new carpet before you came but it came out like new and we are now holding off. Thank you for the excellent job you did, were shocked to see how good it could look. We will definitely be calling on you again in the future. Thanks again!
Absolutely amazing ! All the positive comments from the testimonials were right on the money...
"My wood floors look fantastic and my carpet stains are gone! Thank you so much!"
It was just what our house needed to remove years of dirt and improve the look from all that wear and tear. Wonderful customer service!
Dan and Johnathan, thank you for cleaning and refreshing my carpeting. The results exceeded my expectations, so I'll be calling you again and recommending you to friends!
Respectful. efficient, considerate team. Excellent service.